UX Design - Taleo Solution Exchange (B2B)

The Taleo Exchange allowed Taleo's customer to add on partner solutions that extended Taleo's functionality for them.

Partners where critical in helping extend Taleo's functionality to meet our customer needs, so the goal of the project was to facilitate the connection between our customers and our partners.

Keeping a User-Centered approach, we interviewed both customers and partners to start gathering the requirements.

We used a User-Centered design approach:

• Understand how the user experiences the product. Interviewed customers and partners to understand our user's needs.
• Specify the user's needs. Defined the tasks users needed to complete and, and based on the research, figured out which user problems needed to be prioritized. 
• Design solutions. Came up with lots of ideas for designs that addressed the user problems we identified and worked on them. 
• Evaluated the designs against the user's needs. We conducted research initiatives to ensure the designs created solved the user's problem and collected feedback about the overall experience.

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